Delivery & Shipping Terms
Fast, tracked, and dependable doorstep shipping across all 64 districts in Bangladesh.
1. Nationwide Delivery Coverage
Alamin E Mart delivers to every corner of Bangladesh. Whether you reside in Dhaka metropolitan area, divisional headquarters, upazila towns, or rural unions, our nationwide courier network ensures your orders arrive safely at your doorstep or nearest courier hub.
2. Shipping Rates & Delivery Timelines
We offer competitive shipping rates and expedited dispatch. Orders placed before 3:00 PM are processed and handed over to courier partners on the same business day.
| Delivery Zone | Shipping Fee | Estimated Transit Time |
|---|---|---|
| Inside Dhaka City | ৳70 BDT | 1 to 2 Business Days |
| Dhaka Suburbs (Savar, Gazipur, Keraniganj) | ৳100 BDT | 2 to 3 Business Days |
| Outside Dhaka (All 64 Districts) | ৳130 BDT | 2 to 4 Business Days |
Free Delivery Incentive
Orders that meet or exceed our promotional Free Shipping threshold receive automatic ৳0 delivery charges at checkout!
3. Authorized Courier Partnerships
To guarantee dependable tracking and safe parcel handling, we partner exclusively with top-tier courier logistics providers in Bangladesh:
- Steadfast Courier: Nationwide doorstep home delivery with real-time API tracking.
- RedX Logistics: Fast transit across major cities and district hubs.
- SA Paribahan & Sundarban Courier: Available for heavy items or station pickups upon request.
- Paperfly Private Limited: Extended coverage in remote upazila locations.
4. Cash on Delivery (COD) Rules
We provide Cash on Delivery across all 64 districts in Bangladesh. You pay for your products in cash directly to the courier agent when they deliver the parcel to your address.
For high-value customized orders or wholesale consignments, our verification team may request a nominal advance booking deposit to confirm intent prior to dispatch.
5. Real-Time Order Tracking
Once your package is dispatched, we send you an SMS / WhatsApp message containing your courier tracking consignment code.
You can also monitor live progress directly on our website by navigating to the Track Order page (/track-order) and entering your Order ID and mobile number.
6. Customer Availability & Delivery Attempts
The courier delivery rider will attempt to contact you by telephone prior to arrival. Our courier partners will make up to two (2) separate delivery attempts.
Please ensure that the telephone number provided during checkout remains switched on and reachable. If you are unable to answer the phone personally, you may designate a family member or colleague to receive and pay for the parcel on your behalf.
Questions about our policies?
Hotline: +880 1962-581571 (10:00 AM – 10:00 PM)